Privacy Policy

Welcome to SproutSong. We are committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and use our education and career guidance platform.

By accessing or using our services, you consent to the data collection and use practices described in this Privacy Policy.

We may collect information about you in various ways, including:

• Account Information: Personal details such as name, email address, phone number, and school details when registering on our platform.
• Student Data: Career guidance assessments, academic preferences, and learning progress metadata.
• Usage Data: Information automatically collected by our servers, such as IP addresses, browser types, and pages visited.

We use the information we collect to run and maintain our services, including to:

• Provide, operate, and optimize our educational and career guidance platform.
• Generate personalized career analytics, assessments, and dashboard profiles.
• Respond to support requests, send updates, and communicate service alerts.
• Monitor and analyze usage patterns to improve security and usability.

We do not sell, rent, or trade your personal data with third parties. We may only share information in the following situations:

• With Service Providers: Trusted third-party vendors who perform services for us (e.g., database hosting, email delivery) under strict confidentiality agreements.
• Legal Obligations: When required by law, court order, or to protect the safety and rights of SproutSong and its users.

The security of your personal data is a top priority. We implement appropriate technical, administrative, and physical security measures to protect your information against unauthorized access, loss, misuse, or alteration.

Please note, however, that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We use cookies and similar tracking technologies to track platform activity and store user preferences. You can configure your browser to refuse cookies, though some parts of the platform may not function properly as a result.

Depending on your location, you have rights to access, correct, update, or request deletion of your personal data. You can exercise these rights at any time by contacting our support team.

If you have any questions, comments, or concerns regarding this Privacy Policy, please get in touch with us:

• Email: connect@sproutsong.com
• Phone: +91 92744 06948